Case Studies: Introduction

Mental health is an important aspect of our overall well-being. However, despite a growing awareness of its significance, mental health is often overlooked in the workplace. This is why it is vital for organisations to have adequate mental health support systems. Effective support systems are not only beneficial for employees, but they also contribute to the overall success of an organisation. In this article, we’ll look at some case studies of organisations with successful mental health support systems, and explore what they do well.

1. Lululemon

lululemon office

Lululemon is a popular athletic apparel company that not only focuses on physical health but also prioritises mental well-being for its employees. One of the unique strategies Lululemon employs is inviting specialists to provide employees with mental support. The company also offers a Mindfulosophy Program that teaches employees mindfulness practices to support their mental and emotional health. Additionally, Lululemon has flexible work arrangements, which grants employees more control over their work schedule and environment.

2. American Express

american express cards

American Express is a global financial institution that offers support systems for its employees when it comes to mental health. The company provides its employees with EAP (Employee Assistance Program) services, offering professional counselling and resources that are available 24/7. American Express has also implemented mental health training for its senior staff to promote a culture of understanding, action, and support.

3. Unilever


Unilever, a consumer goods company, understands the importance of employee mental well-being. The company offers a global mental health program with a specific focus on preventing and managing stress. The program includes workshops and training on managing stress and boosting emotional resilience. Unilever also provides mental health screening programs to identify employees who require support, and flexible work arrangements for individuals who need a better work-life balance.

4. Patagonia


Patagonia is an outdoor clothing and gear company that prioritises the mental and physical health of its employees. The company provides employees with support services, including EAP, counselling, and mental health education. Patagonia practices a unique approach to mental health support where employees are not only accommodated but empowered. This is done through the company’s Take Back Days program, which allows employees to take time off work to engage in community service, outdoor activities, and personal growth.

5. Asana


Asana is a project management software company that values the mental well-being of its workers. Taking a proactive approach, the company has created Mental Health Days. These are designated days for employees to take time off from their regular tasks to unwind, refocus and recharge. Asana also offers a peer coaching program, where employees can pair up with a colleague for mental support, encouragement, and motivation.


Mental health support systems are essential for any organisation, and the organisations mentioned above are a testament to that. Whether it’s offering flexible work arrangements, implementing mental health training, or providing counselling services, each of these companies recognizes the importance of prioritizing their employee’s mental health and well-being. Implementing the strategies mentioned above can help HR managers, team leaders, DEI advocates, and EAP coordinators create similar mental health systems in their workplace that will ultimately contribute to increased productivity and a healthy work environment.

Written by Shannon Bowman